(Last Updated: July 25, 2026)
At ngsCreative, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by ngsCreative and how we use it.
1. Information We Collect
When you visit or make a purchase from our store, we collect certain information to fulfill your order and improve your experience:
- Personal Information: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
- Device & Usage Information: IP address, browser type, time zone, cookies, and browsing actions on our site (such as pages viewed or items placed in your cart).
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Fulfill Orders: Process payment, arrange shipping, and provide invoices, order confirmations, and tracking updates.
- Customer Support: Respond to your questions, comments, or requests regarding orders and returns.
- Improve Our Site: Analyze how customers navigate our website to optimize the layout, performance, and user experience.
- Marketing & Communications: Send you updates, promotional offers, or newsletters (if you have explicitly opted in). You can opt out at any time.
3. Sharing Your Personal Information
We do not sell, trade, or rent your personal information to third parties. We share your information only with trusted service providers to help us operate our business:
- E-Commerce Platform: Our store is hosted on WooCommerce, which processes customer data securely on our behalf.
- Payment Processors: Payments are handled via secure payment gateways such as [Stripe / PayPal / Square]. We do not store full credit card details on our servers.
- Shipping Carriers: We share your delivery address and contact details with shipping providers (e.g., [USPS / FedEx / UPS]) to fulfill orders.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to store information about visitor preferences and the pages on our website that you access. This helps us personalize your experience and remember items in your shopping cart.
You can choose to disable cookies through your individual browser options. However, disabling cookies may affect certain features of our store.
5. Data Retention
When you place an order through our store, we will retain your order information for our records unless and until you ask us to delete this information.
6. Your Rights
Depending on your location (such as the EU or California), you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you.
- The right to request correction or deletion of your personal data.
- The right to opt out of marketing communications.
To exercise any of these rights, please contact us at [Support Email].
7. Contact Us
If you have questions about our Privacy Policy or how your data is handled, please reach out to us:
Business Hours: Mon–Fri, 9am–5pm CST
Email: @ngscreative.com
Address: [Business Address]